Water Damage Restoration in Freehold, NJ

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Open 24/7 and usually on site within about an hour in Monmouth, Ocean and Middlesex counties.

Quick answer: For water damage in Freehold Borough or Freehold Township, call 732-539-2942 (or text us). A person answers 24/7. Our office is at 11 Bannard Street, so most Freehold calls are reached well within our usual one-hour response. IICRC Certified Firm #70028169 · NJ HIC #13VH12188600 · 4.9★ from 91 Google reviews · We work directly with your insurance company.

Freehold has two housing stocks and two different kinds of water problems. In the Borough, water usually comes up through 100-year-old foundations or leaks out of old pipes. In the Township, it's usually a sump pump, a supply line or a water heater in a finished basement built in the last few decades. We see both every week, because Freehold is where we're based.

Freehold areas we cover

Freehold Borough (downtown and Main Street, the blocks off Throckmorton and Institute streets) and all of Freehold Township, including the neighborhoods around the Freehold Raceway Mall, East Freehold, West Freehold, Monmouth Heights, Orchard Estates, Stonehurst East and West, Siloam, Smithburg and Adelphia. Neighboring towns: Manalapan, Marlboro, Colts Neck, Howell, Englishtown and Jackson.

Where water damage comes from in Freehold

Borough basements. The Borough has more than 4,000 homes in about two square miles, many of them from the Victorian era or earlier. Fieldstone and brick foundations weren't built to be waterproof. After several days of rain, water seeps through the mortar joints and comes up where the floor meets the wall. Old galvanized supply pipes and cast-iron drains add slow leaks that stay hidden behind plaster.

Township sump pits. Freehold Township has about 13,000 homes spread over almost 39 square miles, and much of it is subdivisions with finished basements. In those houses, the sump pump is often the only thing keeping the basement dry. When a summer thunderstorm or a nor'easter knocks out power, the pump stops just as the water table rises.

Headwater streams. The Township sits on a ridge where several rivers start, including the Manasquan River, branches of the Metedeconk, Manalapan Brook and the Swimming River system. Homes near these brooks, Lake Topanemus and the low ground around Turkey Swamp see their water tables rise quickly after heavy rain.

Everyday failures. Water heaters, washing-machine hoses, refrigerator lines, upstairs toilets and frozen pipes in January cause damage in any part of Freehold.

What to do in the first hour

  1. Turn off the water at the main valve. In most Freehold homes it's in the basement where the line comes through the front foundation wall. If you can't find it, check your Home Emergency Plan, or set one up today.
  2. Cut power to wet areas only if you can reach the panel without stepping in water.
  3. Move what you can(rugs, boxes, electronics) off wet floors, and put foil or blocks under furniture legs.
  4. Take photos before anything is thrown away.
  5. Call us at 732-539-2942 and let your insurance company know there's been a loss.

Our 5-step water damage process

  1. Inspect. We use thermal imaging and penetrating and non-penetrating moisture meters to map where the water went. That includes behind plaster in the Borough and under laminate and carpet in the Township.
  2. Extract. We remove standing water and saturated carpet pad. Clean water from a supply line often lets us save more. Groundwater and anything from a drain is handled as contaminated.
  3. Dry. Commercial dehumidifiers and air movers are placed for the room's size and materials. On plaster walls and wood floors, we dry slowly and in a controlled way to limit cracking and cupping.
  4. Monitor. We take readings every day and pull equipment only when materials reach normal dry levels. Air scrubbers and hydroxyl generators control odor and dust during the work.
  5. Restore. Our reconstruction crew replaces drywall, baseboard, flooring and paint. You won't need to hire a second contractor.

Water damage insurance for Freehold homeowners

Whether a water loss is covered depends on your policy and where the water came from. A burst pipe, groundwater coming through the foundation and a sump pump overflow are often treated differently, and some need a separate endorsement or a flood policy. Check your declarations page or ask your agent.

We work directly with your insurance company and send the invoice to your carrier for you; you're responsible for your deductible and anything your policy doesn't cover. We document every room with photos and moisture readings for your adjuster.

In New Jersey, homeowners usually have the right to choose their own restoration contractor. We specialize in working with both homeowners and insurance companies to make sure the work is properly documented and covered, so your home gets back to its pre-loss condition. Read more on our insurance claims page.

Call for Freehold water damage

Call 732-539-2942 , any hour. We're local. For non-urgent work, use the estimate request form. More help: all Freehold services · mold remediation · fire and smoke damage · basement flooding guide · burst pipe guide · Resource Center

Freehold water damage FAQs

How quickly can you get to my Freehold home? We're based at 11 Bannard Street in Freehold, so Borough and Township calls are close to home. We answer 24/7 and usually arrive within about an hour.

Water is seeping through my stone foundation. Is that an emergency? Light seepage after a long rain isn't always an emergency. Standing water, wet finished walls or carpet, or water near the electrical panel should be handled the same day. We'll dry the space and point out likely entry points like grading, downspouts or open mortar joints.

My sump pump failed during a storm and the finished basement flooded. Is it covered? That depends on whether your policy has a sump pump or water backup endorsement and what its limit is. Check your declarations page. We document the loss either way.

Can plaster walls be dried, or do they have to come out? Plaster can often be dried in place if the water was clean and drying starts quickly. We measure moisture inside the wall and tell you honestly whether it can be saved.

Do I need to be home while the equipment runs? No. Most families stay in the house. Equipment usually runs for several days, and we come back every day to take readings and adjust it.

Do you also handle water damage in Freehold businesses? Yes. We handle offices, shops and restaurants downtown and along the highway corridors, and we can schedule work around your business hours.

MaxClean Restoration, 11 Bannard Street, Freehold, NJ 07728 · 732-539-2942 · IICRC Certified Firm #70028169 · NJ HIC #13VH12188600
Open 24/7 · 4.9 stars from 91 Google reviews · Serving Monmouth, Ocean and Middlesex counties.